If you have an elderly parent that is interested in getting online, either to keep up with friends and family on social media, to shop, or to keep track of banking and medical records and the like, then you may be faced with the challenge of helping them set up a wireless internet network for their house. There are many different factors that you should consider when you are going to be setting up a wireless internet network for your elderly parent. Get to know some of these factors so that you can be sure you are doing what is best for your parent and their internet use needs.
Choose an Internet Service Provider with 24/7 Customer Service
One of the more important factors to consider when setting up internet and wireless service for your elderly parent is the customer service they will receive from the internet service provider that you choose for them. Inevitably, when something goes wrong with your parent's internet service, whether it is an error of their own or an actual technical issue, they will need to call customer service or support to help them fix it.
You want to be sure that they can always get the help that they need if there is a problem with their internet. Because of this, be sure that you select a company that offers customer service 24 hours a day and every day of the week. That way, no matter what time of the day or night your parent wants to use the internet, they will be able to get assistance in handling a problem that arises.
Put the Router and Modem in an Easily Accessible Location
Because your parent is elderly, it is also important that you consider accessibility for them when it comes to reaching the important equipment for their internet connection. Set up your parent's router and modem in a location that is easy to find and access so that they can reach it without issue if they need to reset it or check the connection.
You do not want your elderly parent trying to get down and crawl on the floor or under a desk to see their router or reset it when you or a customer service representative advise them to do so. Placing it on top of a desk or on the countertop will be ideal for your elderly parent's safety and convenience.
These tips will help you to set up a wireless network that is easy as possible for your elderly parent to manage and troubleshoot.