These days, businesses can't survive without computers -- and in most cases, a network of computers. Managing those computers can be a full-time job in and of itself, but that does not necessarily mean you need to hire an employee or employees as an IT specialist. Many businesses choose to have their IT managed by an outside service. Here are three benefits of managed services.
1. You get to capitalize on the knowledge of multiple people.
IT is a complex and ever-changing field. If you were to hire one IT specialist, that person might be strong in one aspect of the field, but weak in another. On the other hand, if you contract with an IT service company, you benefit from the knowledge of multiple professionals. If the initial person assigned to your account does not know how to do something, their coworkers can handle it or help them figured out. Really, you get the knowledge of multiple IT people for the price of one!
2. You can scale your services up and down.
There will be times when you have a great need for IT -- like when you upgrade your PCs or start using new software. There will be other times when there's barely any IT work to do because things are moving along smoothly. If you had an employee working on your IT, they may be overwhelmed during the busy times and left without anything to do at other times. You have to pay them, regardless! On the other hand, if you hire an IT service, you can pay them more to do more work during busy times and less to do less work when it's not needed.
3. You don't have to make more space in your office.
IT professionals need space to work. If your current office is on the small side, hiring an IT specialist may mean you need to expand your office or move to a larger place. Hiring an outside IT company allows you to avoid this, reducing your expenses. The IT company's employee may visit your office on-site, but they will be primarily based on their own company's office.
If the idea of hiring an outside IT company sounds appealing to you, start reaching out to companies in your area. They can give you an idea of the various packages you offer and also listen to your needs to make more specific recommendations.